This section provides several brief articles on subjects that relate to our consulting services. We hope that you will find them to be both interesting and useful. You are invited to suggest topics that you would like us to address in the future as well as make comments on those already included. Please reply to:
Here are some things that vendors can do that will help us consultants serve mutual customers better. The suggestions focus primarily on companies that supply telecommunications, computer hardware and software, and other technology-based products and services.
As tempting as it can be, there are some pitfalls to changing something that works.
To be effective, good plans must be put into practice. This article presents some helpful suggestions.
There is more to this than merely finding a product that will meet today's needs.
Rapid access to data can reduce lost sales and improve customer satisfaction.
Don't leave your plans on the shelf. Do the little things each day that makes them happen.
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